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| Home > Products > Sage MAS 500 : Customer Relationship Management |

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eCustomer |
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The Sage MAS 500 eCustomer e-commerce module brings the
power of the Internet and fully integrated Web-based technologies to your
business. This module offers flexibility and ease of use for you and your
clients to conduct business over your Web site. Through a business-to-business
storefront, customers can order items from a general catalog that you can
customize for your Web site. When they’re ready to purchase, they simply submit
the order and receive an immediate confirmation. When the order is accepted,
they receive an automatic e-mail acknowledgement.
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eSalesForce |
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eSalesforce will empower
your salespeople with a level of efficiency, productivity, and customer service
that is sure to boost sales. With eSalesforce, you can keep your sales team in
the field and help them maximize their selling opportunities. eSalesforce
empowers your salespeople with real-time remote access to critical customer
account information and the ability to perform essential sales activities,
including placing orders, checking order and shipment status, as well as
managing invoicing, payment, and credit history. Down-time turns into up-time
when your sales team has remote access to their accounts. Whether you’re on the
road, in the air, or at home, eSalesforce ensures that you can keep up with new
opportunities, manage forecasts, and review sales and commission
results.
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SalesLogix CRM Sales |
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SalesLogix Sales provides the tools and resources
needed to effectively manage all aspects of the sales cycle and increases team
sales performance. It’s a single repository for the customer information
captured across your entire organization that enables you to access account and
contact information, track opportunities from lead through close, manage team
calendars and activities, forecast revenue, and report on sales activities and
effectiveness.
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SalesLogix CRM Marketing |
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SalesLogix Marketing provides full-scale marketing
campaign management and sophisticated analytical tools designed to identify your
most profitable customers and shorten your sales cycle. Capturing rich, timely
data from customer interactions across your organization allows you to develop
and execute meaningful marketing programs that drive results.
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SalesLogix CRM Customer Service |
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Sage CRM SalesLogix Customer Service provides the
advanced issue tracking and resolution tools needed to quickly resolve customer
questions, issues, and requests and deliver a high-quality customer experience.
Each service ticket created contains detailed information including a unique
ticket ID number, contact info, type, status, urgency, assignment, date
required, and service contract details.
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SalesLogix CRM Support |
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SalesLogix Support provides the advanced issue
tracking and resolution tools as well as access to relevant customer data –
including products purchased, ticket and defect history, and maintenance
contract status – needed to maximize the effectiveness of each interaction with
your customers.
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