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Front Office Powered by
ACT! |
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It's no surprise that ACT! is the contact management
software preferred by small and medium-sized companies and more than 3 million
business professionals worldwide. At least not when you take a closer look at
what ACT! does for you.
Linking ACT! contact management software to your
MAS 90 or MAS 200 system can be a significant benefit to your customer service
and sales performance. ACT! puts essential customer information at your
fingertips quickly, allowing you to more effectively build long-lasting customer
relationships. Keeping a history of every conversation and activity, recalling
meeting notes for every customer and accessing customer Web sites with a single
click are just a few examples of the insightful data you can leverage in your
business relationships. By enabling this information, you can achieve increased
sales and customer loyalty.
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Front Office Powered by
Sage SalesLogix |
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Successful companies understand the value of their
customers. To become even more customer-centric, businesses need
comprehensive front office-back office solutions to automate and enhance
customer-centric processes, like customer support, sales and marketing. To maximize customer service capabilities.
Sage offers a
complete solution that includes MAS 90, MAS 200 or MAS 500 back office and
SalesLogix CRM for Sales, Marketing and
Customer Service.
Front Office Powered by SalesLogix will allow companies to synchronize
relevant customer and contact information between their SalesLogix database and
their MAS 90 or MAS 200 software solution. This synchronization can be done for
either an individual contact or for all contacts at once. You will also have the
ability to directly launch specific MAS 90 or MAS 200 programs while operating
from within SalesLogix. In addition, SalesLogix customers will be able to
synchronize MAS 90 and MAS 200 data to their laptops to take offline. While
offline, they can view and edit information, as well as enter sales quotes in
the SalesLogix. Once back on the network, the SalesLogix synchronization server
will take care of synchronizing the data back into the main SalesLogix database
and the MAS 90 or MAS 200 system.
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SalesLogix CRM Sales |
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SalesLogix Sales provides the tools and resources
needed to effectively manage all aspects of the sales cycle and increases team
sales performance. It’s a single repository for the customer information
captured across your entire organization that enables you to access account and
contact information, track opportunities from lead through close, manage team
calendars and activities, forecast revenue, and report on sales activities and
effectiveness.
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SalesLogix CRM Marketing |
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SalesLogix Marketing provides full-scale marketing
campaign management and sophisticated analytical tools designed to identify your
most profitable customers and shorten your sales cycle. Capturing rich, timely
data from customer interactions across your organization allows you to develop
and execute meaningful marketing programs that drive results.
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SalesLogix CRM Customer Service |
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SalesLogix Customer Service
provides the advanced issue tracking and resolution tools needed to quickly
resolve customer questions, issues and requests and deliver a high-quality
customer experience. Each service ticket created contains detailed information
including a unique ticket ID number, contact info, type, status, urgency,
assignment, date required and service contract details.
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SalesLogix CRM Support |
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SalesLogix Support provides
advanced issue tracking and resolution tools, enabling you to exceed customer
expectations and internal performance goals. Manage call and defect tracking,
service contract renewals and return material authorizations (RMAs).
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© 2008 CompuData, Inc.
All rights reserved.
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Philadelphia, PA 19154
Phone: 800.223.3282
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Suite 300
Charlotte, NC 28273
Phone: 888.889.3282
8001 Irvine Center Drive
4th Floor
Irvine, CA 92618
Phone: 949.754.3156
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trademarks of CompuData, Inc. Sage Software, the Sage Software
logos, and the Sage Software product and service names mentioned
herein are registered trademarks or trademarks of Sage Software,
Inc., or its affiliated entities. All other trademarks are
property of their respective owners. |
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