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SalesLogix
Sales |
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SalesLogix provides the tools and resources
needed to effectively manage all aspects of the sales cycle and increases team
sales performance. It’s a single repository for the customer information
captured across your entire organization that enables you to access account and
contact information, track opportunities from lead through close, manage team
calendars and activities, forecast revenue, and report on sales activities and
effectiveness.
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SalesLogix
Marketing |
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SalesLogix Marketing provides full-scale marketing
campaign management and sophisticated analytical tools designed to identify your
most profitable customers and shorten your sales cycle. Capturing rich, timely
data from customer interactions across your organization allows you to develop
and execute meaningful marketing programs that drive results.
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SalesLogix
Customer Service |
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Resolve customer questions, issues and requests
quickly for a high-quality customer experience, capitalize on new selling
opportunities and provide convenient self-service solutions to customers.
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SalesLogix
Support |
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SalesLogix Support provides the advanced issue
tracking and resolution tools as well as access to relevant customer data –
including products purchased, ticket and defect history, and maintenance
contract status – needed to maximize the effectiveness of each interaction with
your customers.
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SalesLogix Mobile
Solutions |
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Keep critical customer
information at your fingertips — whether you’re in the office or on the road.
Ideal for salespeople, executives and field service personnel, SalesLogix Mobile
Solutions provide anytime, anywhere access to key customer data in SalesLogix
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SalesLogix Visual Analyzer |
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Sage SalesLogix Visual Analyzer is a comprehensive, interactive business
analytics tool that transforms your Sage SalesLogix data into actionable
information.
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Dashboards and Reporting |
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Easy-to-use, configurable dashboards in Sage SalesLogix help you turn insight
into action by identifying opportunities, analyzing performance and diagnosing
potential problems in real-time. Sage SalesLogix Dashboards provide a single,
interactive location from which to view and analyze sales automation and other
performance metrics from across your entire organization. Sage SalesLogix also
includes more than 70 pre-built reports as well as extensive custom reporting
capabilities.
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Advanced Outlook Integration |
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Advanced Outlook® Integration enables users to share
contacts, send e-mail and manage calendars using Microsoft® Outlook from within
SalesLogix, and record the activity to the SalesLogix account history.
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Business Alerts and Workflow |
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Stay informed of all critical business opportunities
with Sage SalesLogix. Define conditions, then let Sage SalesLogix pro-actively
monitor key business criteria within the CRM solution. When conditions are met,
Sage SalesLogix instantly notifies you so you can take immediate action. Add
Integrated Service Alerts for pro-active notification of critical customer
support issues.
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SalesLogix Back-Office
Integration |
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One of the qualities that
sets SalesLogix apart is the ease of integrating SalesLogix with leading
financial, ERP and inventory management systems that empowers everyone in your
organization — from sales and marketing to accounting and finance to support and
shipping — to work together, efficiently, in the business of building profitable
customer relationships. Integrating SalesLogix with your back-office solutions
gives your employees greater customer insight by enabling them to:
- Quickly identify cross-sell and up-sell opportunities
- Easily access payment history information
- Identify additional purchasing power — or lack of
- Identify availability of products for sales
- Quickly assist customers with order status
- Generate more accurate quotes and proposals
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