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SalesLogix
Sales |
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SalesLogix provides the tools and resources
needed to effectively manage all aspects of the sales cycle and increases team
sales performance. It’s a single repository for the customer information
captured across your entire organization that enables you to access account and
contact information, track opportunities from lead through close, manage team
calendars and activities, forecast revenue, and report on sales activities and
effectiveness.
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SalesLogix
Marketing |
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SalesLogix Marketing provides full-scale marketing
campaign management and sophisticated analytical tools designed to identify your
most profitable customers and shorten your sales cycle. Capturing rich, timely
data from customer interactions across your organization allows you to develop
and execute meaningful marketing programs that drive results.
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SalesLogix
Customer Service |
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Resolve customer questions, issues and requests
quickly for a high-quality customer experience, capitalize on new selling
opportunities and provide convenient self-service solutions to customers.
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SalesLogix
Support |
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SalesLogix Support provides the advanced issue
tracking and resolution tools as well as access to relevant customer data –
including products purchased, ticket and defect history, and maintenance
contract status – needed to maximize the effectiveness of each interaction with
your customers.
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SalesLogix Mobile
Solutions |
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Keep critical customer
information at your fingertips — whether you’re in the office or on the road.
Ideal for salespeople, executives and field service personnel, SalesLogix Mobile
Solutions provide anytime, anywhere access to key customer data in SalesLogix
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Advanced Outlook Integration |
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Advanced Outlook® Integration enables users to share
contacts, send e-mail and manage calendars using Microsoft® Outlook from within
SalesLogix, and record the activity to the SalesLogix account history.
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Business Alerts and Workflow |
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Stay informed of all critical business opportunities.
Set and monitor key business criteria, then receive automatic alerts when
conditions are met. Add Integrated Service Alerts for pro-active notification of
critical customer support issues.
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Reporting & Analysis |
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Analyze your customer data quickly and make informed
business decisions. SalesLogix Pivot Reporter is a powerful, easy-to-use
reporting and analysis tool designed to provide instant insight into your sales,
marketing, service and support efforts.
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SalesLogix Back-Office
Integration |
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One of the qualities that
sets SalesLogix apart is the ease of integrating SalesLogix with leading
financial, ERP and inventory management systems that empowers everyone in your
organization — from sales and marketing to accounting and finance to support and
shipping — to work together, efficiently, in the business of building profitable
customer relationships. Integrating SalesLogix with your back-office solutions
gives your employees greater customer insight by enabling them to:
- Quickly identify cross-sell and up-sell opportunities
- Easily access payment history information
- Identify additional purchasing power — or lack of
- Identify availability of products for sales
- Quickly assist customers with order status
- Generate more accurate quotes and proposals
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